Project Manager

Location: Edmonton, AB

Deliver Excellence. Lead With Confidence. Build Strong Customer Relationships.

A leading Alberta-based provider of high-quality, energy-efficient windows and doors is seeking a customer-focused Project Manager to join its team. Known for exceptional products backed by industry-leading lifetime warranties and a 25-year workmanship guarantee, this company has built a five-star reputation for craftsmanship, service, and reliability. As the organization continues to grow, we are looking for a professional who can help deliver outstanding customer experiences from the first consultation through final installation.

If you're organized, people-oriented, and energized by helping customers make confident decisions, this role is the perfect fit.

This Role Is for You If You:

• Provide excellent customer service and relationship management
  
• Have strong attention to detail and follow a proven process
  
• Know how to manage time, tasks, and priorities effectively
  
• Are comfortable using CRM platforms and digital tools
  
• Are proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams, SharePoint)
  
• Are dependable, punctual, and committed to professionalism
  
• Are flexible with scheduling, including some weekends
  
• Enjoy working with customers in person, helping guide them through product options and project details
  

We'll equip you with a steady pipeline of customer leads, a company vehicle, strong mentorship, and thorough training to help you excel in a culture that genuinely values its people.

What You'll Do

• Meet with customers to understand project needs and guide them through window and door solutions
  
• Manage projects from initial consultation through installation completion
  
• Maintain accurate records and updates in the CRM system
  
• Coordinate scheduling, timelines, and communication between teams
  
• Ensure customers receive five-star service at every stage
• Resolve issues with professionalism, care, and problem-solving skills
  
• Travel to customer locations daily (up to 100% of work time)
  

Requirements

• Live in the greater Edmonton area or be willing to relocate
  
• Experience in B2B or direct-to-consumer sales
  
• Strong customer service background
  
• Valid Class 5 Driver's License and a clean driver's abstract
  
• Excellent interpersonal communication with a diplomatic, positive, and energetic attitude
  
• Self-motivated, ambitious, and able to stay organized in a fast-paced environment
  
• Strong problem-solving skills and ability to manage changing priorities
  
• Reliable, responsible, and committed to delivering high-quality work
  

Why Work With Us

• Company vehicle provided
  
• Reliable, steady stream of qualified customer leads
  
• Comprehensive training and mentorship
  
• Opportunities for advancement as the company continues to grow
  
• Supportive, team-driven environment
  
• A respected, expanding brand with a strong reputation across Alberta
  

If this sounds like you, we'd love to meet you. Join a trusted company where your work truly makes an impact--and where you can build a long-term career rooted in excellence and customer satisfaction.